EPOS and CCTV questions, answered.

Till-linked CCTV, also called EPOS overlay or EPOS-CCTV integration, sends each transaction from your till to your camera recorder. The items, totals, refunds, voids and no-sales are written onto the video, so you can search for a transaction and jump straight to the clip that shows it.

Not always. During the site survey we check what you already have. Some existing tills and recorders can be linked; where they can't, we tell you what would need replacing and why before you commit to anything.

No. Jaandigital supplies and installs EPOS and CCTV for commercial businesses only: shops, convenience stores, restaurants, takeaways, pubs, offices and warehouses.

Yes. The site survey is free and there is no obligation. An engineer visits, checks your counter, layout and any existing till or cameras, then gives you one written, itemised quote.

We are based in Wembley, London, and install across the whole UK, including England, Scotland and Wales. The site survey is free wherever you are.

Smart POS is a complete till system for convenience stores, off-licences and takeaways: touchscreen tills, card integration, stock control, a remote back office and a mobile app, supplied, installed and supported by Jaandigital.

Yes. Smart POS supports ordering through your supply chain and links products and promotions for symbol group stores including Premier, Londis, Budgens, Costcutter, Nisa, SPAR and Parfetts.

Yes. The remote back office and mobile app let you see sales and manage products and prices from anywhere, and push notifications keep you updated.

Every package is put together for your shop, depending on the number of tills, handhelds, scales and integrations you need. Book a free site survey or demo and we will give you one written, itemised quote.

We supply and install EPOS tills and terminals from Aures, FEC, Oxhoo and Partner Tech, and CAS scales for shops that sell by weight. We recommend the hardware that suits your counter, your software and your budget.

EPOS stands for electronic point of sale. It is the till hardware (touchscreen, card terminal, receipt printer, cash drawer, scanner) plus the software that records every sale, manages stock and prices, and gives you sales reports.

Online EPOS brands post you the hardware and leave the set-up to you. We plan the counter with you, fit and test the hardware, load your products or menu, train your staff on site and handle support afterwards.

In most cases, yes. We check card payment and delivery-platform compatibility during the survey and recommend a system that fits how you already trade.

We install CCTV cameras and recorders from Hikvision, Dahua Technology and GeoVision. We choose the brand and models to suit your site, your lighting and how you want to view footage.

Yes, if it is used for a clear purpose such as preventing crime, is proportionate, and people are told about it with visible signs. Businesses using CCTV usually need to pay the ICO data protection fee and should have a simple policy for how long footage is kept and who can see it. We set the system up to support this, but we don't give legal advice.

Yes. We set up secure remote viewing on your phone, tablet or computer so you can watch live or play back recordings from anywhere.

It depends on the number of cameras, the resolution and the recorder's storage. We size the storage to the retention period you need, and you can keep important clips for longer by saving them.

Typically refunds, voids, no-sales, discounts, cash payments, a specific value, a product or a staff login, depending on the till and recorder. We confirm exactly what your set-up can search for at the survey.

Some tills can send transaction data to a recorder and some can't. We check yours on the survey and tell you plainly whether it can be linked or what would need to change.

It should be. Staff should be told that the counter is covered by CCTV linked to the till and why. In practice, matched video protects honest staff too, because a till discrepancy can be checked rather than guessed at.

Fast order entry, modifiers for extras, kitchen printers or a kitchen screen, collection and delivery orders in one queue, and card payments at the counter or the door.

Usually the till and counter, the entrance, the kitchen door, the back entrance and bins, and any outside seating. We plan positions on a site survey.

Barcode scanning, age-restricted product prompts, stock control and reordering, price changes across the shop, and quick card and cash payments.

Well-placed cameras and visible signs can discourage theft and give you clear footage to share with the police. We plan coverage around the entrance, aisles, high-value shelves and the counter.